“What’s the Next Step?”

“What’s the Next Step?”

For sales managers, everywhere
 
As I have said previously, I get most of my blog material from coaching calls and training meetings. The things that come up during those precious times together are rich in material.
On a call last week with the Michael Alan Furniture and Design team in Lake Havasu City, AZ, their sales manager Dave shared what he does with any and every
Next-Steps-2018_0salesperson/designer after a customer interaction completes. He simply asks
“What’s the next step?” and from there
discovers that something either happened or didn’t…which leads to further questions. Brilliant.
So tell me, what are you asking your sales team after an interaction with a prospect/customer? If you aren’t consciously and consistently doing that, begin to make it a habit. You will see results immediately.
Now, go help your team to sell something.
oxo,
Jody
Jody Smiling Photo copy
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Problem to be Solved…or…. Vision to be Realized

For sales professionals, everywhere   I see my role as making it easy for YOU to sell so that it is easier for the customer to buy from you. Sounds good, right? So much of the salesperson’s effectiveness is based … Continue reading

Designers and High Point Market

For designers everywhere
 
I was at High Point Market recently continuing the search for more opportunities and to catch some seminars on what’s trending and being communicated — as well as to speak to retailers/designers/salespeople. And, of course, to see people and the new products introduced.

I continue to be delighted at the growing number of designers who attend Market, as well as the products available for designers to purchase for their clients. There were several designer panels, events, and seminars all targeted at designers. There were also designer collections introduced (congratulations Corey Damen Jenkins on your beautiful lighting for Hudson Valley Lighting!).
As someone who has been attending HP Market for 30 years, the vibe is different when the focus is directed towards designers. The aesthetic expands, the thinking changes, the results blossom. This benefits those retailers who seek to express a fashion forward statement, as well as the retail clients and customers they serve. In a time where there is some moaning about business being challenging (and it IS for a lot of people), it’s uplifting to have good news to experience and share.

For designers, if you aren’t going to High Point in the spring and fall, you must. There is much to gain if you do and even more to miss if you don’t.

Now, go sell something~

oxo,
Jody
Jody Smiling Photo copy