Obstacle or Vehicle?

For sales professionals, everywhere. When evaluating a sales interaction with a customer, ask yourself: Am I paving the way for them to make a decision or am I IN the way of a decision happening? I observe salespeople inadvertently blocking … Continue reading

“What’s the Next Step?”

“What’s the Next Step?”

For sales managers, everywhere
As I have said previously, I get most of my blog material from coaching calls and training meetings. The things that come up during those precious times together are rich in material.
On a call last week with the Michael Alan Furniture and Design team in Lake Havasu City, AZ, their sales manager Dave shared what he does with any and every
Next-Steps-2018_0salesperson/designer after a customer interaction completes. He simply asks
“What’s the next step?” and from there
discovers that something either happened or didn’t…which leads to further questions. Brilliant.
So tell me, what are you asking your sales team after an interaction with a prospect/customer? If you aren’t consciously and consistently doing that, begin to make it a habit. You will see results immediately.
Now, go help your team to sell something.
Jody Smiling Photo copy


For everyone, everywhere
I have a great life. Really. It’s not perfect, but it works well. Stuff happens and challenges arise, but that’s the way it goes. I am sharing this because I don’t think my life is great because I am ‘blessed’. As a matter of fact, that’s why I writing about this because I bristle at people saying they are blessed – as (to me) it sniffs of “I am and you’re not” thinking, although I doubt most people would examine that possibility. And maybe blessed is not the word they were looking to use to describe how happy they are for their life.

What I AM is Grateful.
I am Grateful for my health, my family, my friends, my 2 new adopted dogs, my cat Phoebe, my home, my business and clients and vendors and team mates, and the list that continues when I get on my Gratitude Roll. Because (again, to ME) the source of my life being great is my Gratitude for it being that way. Gratitude is my access to the Divine, the Source, the Creator, and that perspective keeps the line open between us and open to what is all around me. And for THAT I am Grateful, too.

Being Grateful is a practice, like yoga or golf or anything else that is worth doing and worth cultivating. Being Grateful helps most when life goes south, as it does. But it goes south less often because I am Grateful for the learning that challenges bring.

Take a look for yourself. What fuels you and your life? What do you call it and how do you engage in it?

Love to hear from you.

Now, go sell something~

Jody Smiling Photo copy